Box Office FAQ

  • The Great Cedar Showroom (formerly Fox Theater) Box Office will be open on the day of Great Cedar Showroom events only.
  • The Premier Theater (formerly Grand Theater) Box Office will be open on the day of Premier Theater events only.
    • On days where there is a show/event at 7PM or later, the Box Office will open at 2PM and close one hour after the show starts.
    • For shows/events that start before 7PM the Box Office will open earlier; exact times will vary based on the start time of the event.
  • Concerts, shows, and events at Foxwoods Resort Casino will be abiding by all rules and orders set forth by the Mashantucket Pequot Tribal Nation Safety and Health Board.
    • You must sit in your assigned seats that you purchased.
    • There will be NO SMOKING or VAPING allowed inside, or surrounding either Theater.
    • Guests under 18 must be accompanied by a parent or guardian.
    • Children under the age of 2 do not require a ticket, children 2 and older must have their own ticket to enter the theater.
      • Please check Foxwoods.com for any additional age restrictions due to show’s content.
    • Non-compliance to Venue and MPTN rules and policies could result in immediate expulsion of the event with no refund.
    • Line-ups & performance order subject to change with no notice, no refunds will be given.
  • No Shopping Bags or Backpacks Permitted. All Bags Subject to Search.
  • For your convenience, food and drinks are available for purchase at the bar inside Premier Theater and Great Cedar Showroom bar and concessions area.
  • Only snacks purchased at the concession stand will be allowed inside the theater. No outside food allowed.
  • Beverages purchased on property allowed inside.
  • No personal cups (including, but not limited to, Yeti, Stanley, etc.) or solo cups allowed. 
  • If Tickets are transferred to someone else, the seller has the responsibility to ensure all venue information is given to the recipients. 
  • It’s come to our attention that several third-party/scam sites are selling fake tickets to our shows. Don’t become a scam victim!

     

    Only purchase tickets via the following channels:

    • Ticketmaster (via foxwoods.com)
    • Visit the Premier Theater or Great Cedar Showroom Box Offices at Foxwoods Resort Casino during their posted operating hours.

     

Unfortunately, we cannot honor fake/invalid tickets from outside sources, nor can we be responsible for any lost costs incurred by these transactions.