Box Office FAQ
- The Great Cedar Showroom (formerly Fox Theater) Box Office will be open on the day of Great Cedar Showroom events only.
- The Premier Theater (formerly Grand Theater) Box Office will be open on the day of Premier Theater events only.
- On days where there is a show/event at 7PM or later, the Box Office will open at 2PM and close one hour after the show starts.
- For shows/events that start before 7PM the Box Office will open earlier; exact times will vary based on the start time of the event.
- Concerts, shows, and events at Foxwoods Resort Casino will be abiding by all rules and orders set forth by the Mashantucket Pequot Tribal Nation Safety and Health Board.
- You must sit in your assigned seats that you purchased.
- There will be NO SMOKING or VAPING allowed inside, or surrounding either Theater.
- Guests under 18 must be accompanied by a parent or guardian.
- Children under the age of 2 do not require a ticket, children 2 and older must have their own ticket to enter the theater.
- Please check Foxwoods.com for any additional age restrictions due to show’s content.
- Non-compliance to Venue and MPTN rules and policies could result in immediate expulsion of the event with no refund.
- Line-ups & performance order subject to change with no notice, no refunds will be given.
- No Shopping Bags or Backpacks Permitted. All Bags Subject to Search.
- For your convenience, food and drinks are available for purchase at the bar inside Premier Theater and Great Cedar Showroom bar and concessions area.
- Only snacks purchased at the concession stand will be allowed inside the theater. No outside food allowed.
- Beverages purchased on property allowed inside.
- No personal cups (including, but not limited to, Yeti, Stanley, etc.) or solo cups allowed.
- If Tickets are transferred to someone else, the seller has the responsibility to ensure all venue information is given to the recipients.
-
It’s come to our attention that several third-party/scam sites are selling fake tickets to our shows. Don’t become a scam victim!
Only purchase tickets via the following channels:
- Ticketmaster (via foxwoods.com)
- Visit the Premier Theater or Great Cedar Showroom Box Offices at Foxwoods Resort Casino during their posted operating hours.
Unfortunately, we cannot honor fake/invalid tickets from outside sources, nor can we be responsible for any lost costs incurred by these transactions.